GIFT CARD
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Can't decide? Say it with a SunVoyager Gift Card!
All e-gift cards are delivered straight to the recipient’s inbox on the exact date you choose. Get your gift sorted now and schedule the perfect surprise for any occasion—just pick the amount, tick "I want to send this as a gift" set the date, and make payment!
Need a custom amount? We're happy to help - simply send us an email at hello@sunvoyager.com.au and we will take care of it for you!
Note: SunVoyager embraces sustainability and does not offer plastic gift cards
All SunVoyager orders are shipped via Australia Post and processed within 1–5 business days. Once your order is on its way, you'll receive tracking details directly from Australia Post — just make sure you enter a valid email address at checkout so they reach you.
We ship to Australian addresses only. If you're based overseas and would love a piece of the reef, get in touch via our Enquiries page and we'll do our best to make it happen.
Shipping costs are calculated at checkout. Free standard shipping is automatically applied to all Australian orders over $100, and express shipping is automatically applied to orders over $150 — or you can select it at checkout.
Please note that processing times may extend during peak periods and public holidays. Once your order has been dispatched, SunVoyager is not responsible for delays through Australia Post or for orders lost or delayed due to incorrect address or contact details provided at checkout.
We put a lot of love into every piece, and we want you to love it too — so please take a moment to review all product details, and materials before completing your purchase.
Due to the personal and hygienic nature of jewellery, we're unable to accept returns or exchanges for change of mind.
If your piece arrives faulty, damaged, or not as described, we'll absolutely make it right. In accordance with Australian Consumer Law, please contact us at hello@sunvoyager.com.au or via the enquiries form within 14 days of delivery with your order number and a few clear photos of the fault and we'll take care of it from there.
Once confirmed, you're welcome to choose from:
- A full refund to your original payment method
- A replacement piece (subject to stock availability)
- Store credit to the value of your purchase
Please note that damage caused by normal wear and tear, misuse, or improper care is not considered a manufacturing fault and falls outside our returns policy. SunVoyager reserves the right to assess each claim individually and decline returns where items show signs of wear, alteration, or damage after delivery.
Your SunVoyager pieces are made with quality materials and designed to be worn and loved. A little care goes a long way — follow the simple guidelines below and your piece will stay looking beautiful for as long as possible.
Gold Jewellery
Our gold pieces are beautiful and durable — but they are not solid gold. Only an investment in solid gold can truly guarantee a lifetime of wear without any change to the metal. With the right care, your piece will stay looking its best for as long as possible.
- Store in a cool, dry place away from direct sunlight
- Remove before swimming in chlorinated pools or the ocean
- Avoid contact with perfume, hairspray and harsh chemicals
- We do not recommend using household chemicals (for example bleach, bench spray), gardening, or using abrasive chemicals while wearing our jewellery.
- Wipe clean with a soft, dry cloth after wearing
Sterling Silver
Sterling silver is a timeless metal that develops a natural patina over time. To keep it bright and polished:
- Store in an airtight pouch or zip-lock bag to minimise tarnishing
- Clean gently with a soft silver polishing cloth
- Avoid exposure to chlorine, saltwater and household chemicals
- Remove before sleeping, swimming or exercising
- Polish with a polishing cloth occasionally to bring shine back
