Once your order is placed, we process it within 1-5 business days. From there, shipping times depend on your selected method. Standard shipping typically takes 5-7 business days, while express delivery arrives in 2-3 business days.

All posted orders are provided with AusPost tracking details so you can follow its journey.

Like most things - If you take care of something, it lasts.

Gold Filled is a durable and long-lasting material, but it does best when kept away from harsh chemicals and prolonged moisture — think chlorine, perfume, and products containing sodium laureth sulphate, which is commonly found in shampoos and body washes. How you care for it will play a big part in how it wears over time.

When you're not wearing it, its best to store it in the box it came in, or a dry storage box.

Sterling Silver can get dirty with everyday wear, but it's very easy to freshen up — a soft polishing cloth is usually all it takes to bring it back to it's original sparkle. Like gold filled, it's happiest when kept away from harsh chemicals and heavy moisture.

Absolutely! Custom orders for bridal parties and special events are something we love to be a part of. Get in touch via the contact form with the details of what you have in mind — including numbers, any material preferences, and your event date — and we'll work with you from there.

We recommend reaching out as early as possible to allow plenty of time for your pieces to be made with care.

We use materials that are generally considered suitable for sensitive skin, however everyone is different and individual reactions to metals can vary. We encourage you to consider your own sensitivities before trying on and wearing jewellery. If you are unsure, we recommend consulting with a medical professional or doing a patch test before wearing. As everyone's skin reacts differently to different metals, we cannot guarantee that what works for othes will work for you. SunVoyager accepts no responsibility for individual reactions to our materials.

Every SunVoyager order arrives gift wrapped free of charge — because whether you're treating yourself or someone you love, the moment your package arrives should feel just as special as what's inside. If you'd like to include a handwritten card with a personal message, simply leave a note at checkout and we'll automatically include a handwritten card inside the gift box.

International shipping isn't available directly through the website, but it can be arranged! Simply send us a message and we'll sort it out for you.